Please read these terms carefully before using the Foodbank CRM platform.
Effective Date: 1 January 2025Welcome to Foodbank CRM, a platform operated by Next Digital Solutions (FoodBank). By accessing or using the Foodbank CRM website, mobile application, or any related services (collectively, the "Platform"), you agree to be bound by these Terms and Conditions ("Terms").
If you do not agree to these Terms, you must not access or use the Platform. Your continued use of the Platform constitutes acceptance of any updates or revisions to these Terms.
To use the Platform, you must:
We reserve the right to verify eligibility and deny access to any user who does not meet these requirements.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
We reserve the right to suspend or terminate accounts that violate these Terms.
You agree to use the Platform solely for its intended purpose of facilitating food distribution, supply management, and community welfare. You must not:
By submitting content to the Platform (including listings, messages, documents, and images), you grant Next Digital Solutions a non-exclusive, royalty-free, worldwide licence to use, display, and process that content solely for the purpose of operating and improving the Platform.
You represent and warrant that:
We reserve the right to remove any content that violates these Terms without prior notice.
The Platform integrates with third-party services including but not limited to Paystack (payment processing) and cloud infrastructure providers. Your use of these services is governed by their respective terms and privacy policies.
We do not control and are not responsible for the content, privacy practices, or availability of third-party services. We encourage you to review the terms of any third-party service you use through our Platform.
Any transactions processed through third-party payment gateways are subject to those providers' terms. We are not liable for any losses arising from third-party service failures or errors.
All financial transactions on the Platform, including subscription payments, vendor payments, and donations, are processed through secure third-party payment providers. By initiating a transaction, you confirm that:
We reserve the right to reverse or cancel transactions suspected of fraud, error, or policy violation. All amounts are stated in Nigerian Naira (₦) unless otherwise indicated.
In the event of a payment dispute, contact us at info@xdigitalsolutions.com within 14 days of the transaction date.
All content, design elements, software, trademarks, logos, and materials on the Platform are the exclusive property of Next Digital Solutions (FoodBank) or its licensors and are protected under applicable Nigerian and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for its intended purpose. You must not:
We are committed to protecting your personal data in accordance with the Nigeria Data Protection Act 2023 (NDPA) and the Nigeria Data Protection Regulation (NDPR).
We collect and process personal data including your name, contact details, payment information, and usage data for the purposes of operating the Platform, processing transactions, and improving our services. We do not sell your personal data to third parties.
For full details on how we collect, use, store, and protect your data — including your rights as a data subject — please read our Privacy Policy.
By using the Platform, you consent to the collection and processing of your data as described in our Privacy Policy.
We implement industry-standard security measures to protect the Platform and your data, including encrypted communications (TLS/HTTPS), secure password hashing, and role-based access controls.
However, no system is completely secure. You acknowledge that:
The Platform is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
We disclaim all liability for actions taken or not taken based on information provided through the Platform.
To the fullest extent permitted by applicable law, Next Digital Solutions (FoodBank) and its directors, officers, employees, and agents shall not be liable for any:
Where liability cannot be excluded by law, our total aggregate liability to you for any claim arising from these Terms or your use of the Platform shall not exceed ₦50,000 (Fifty Thousand Naira) or the amount you paid to us in the preceding three (3) months, whichever is greater.
You agree to indemnify, defend, and hold harmless Next Digital Solutions (FoodBank), its affiliates, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:
We reserve the right to suspend or permanently terminate your access to the Platform at any time, without prior notice, if we reasonably believe you have violated these Terms or engaged in fraudulent, harmful, or illegal activity.
You may terminate your account at any time by contacting us at info@xdigitalsolutions.com. Upon termination:
Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law shall survive any termination of these Terms.
These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any dispute arising out of or in connection with these Terms shall first be subject to good-faith negotiation between the parties.
If a dispute cannot be resolved through negotiation within 30 days, it shall be referred to the exclusive jurisdiction of the courts of Lagos State, Nigeria.
Nothing in this clause prevents either party from seeking urgent injunctive relief from any court of competent jurisdiction.
We may update these Terms from time to time to reflect changes in our services, technology, or applicable law. We will notify registered users of material changes via email or a prominent notice on the Platform.
The date of the most recent revision will be shown at the top of this page. Your continued use of the Platform after any changes constitutes your acceptance of the revised Terms.
If you do not agree with any revised Terms, you must stop using the Platform and may request deletion of your account.
If you have any questions, concerns, or requests regarding these Terms, please contact us:
We aim to respond to all inquiries within 2 business days.